Privacy notice
How Signal Forgehub handles contact details and relocation planning information for Germany budgeting enquiries.
Last updated: 15 August 2026
Data controller
Signal Forgehub, Level 6, 73 Gänsemarkt, Hamburg 20354, is the controller for personal data described here. Contact info@signal-forgehub.digital for privacy questions.
Data we collect and why
When you enquire, we receive your name, email, selected service, optional moving month and message. If you book, we may also process billing details and information you choose to provide about your household, destination, employment timing, accommodation and expected expenses. We use this data to answer enquiries, prepare and deliver the requested service, administer invoices, meet legal duties and establish or defend claims.
Our legal bases under the GDPR are steps requested before a contract, performance of a contract, legal obligations, and legitimate interests in secure administration and service improvement. Where consent is the appropriate basis, you may withdraw it prospectively.
Sharing and processors
We disclose data only where needed to service providers supporting email, secure file storage, video meetings and accounting, or where law requires it. Processors act under contracts and instructions. We do not sell personal data.
Retention
Unbooked enquiry messages are ordinarily deleted after 12 months. Session materials are generally retained for two years after completion so we can answer follow-up questions and manage claims. Invoices and required accounting records are retained for statutory periods, commonly up to ten years in Germany. We delete or anonymise data when the applicable purpose and retention duty end.
International transfers
Some service providers may process data outside the European Economic Area. Where this occurs, we use an adequacy decision, EU Standard Contractual Clauses and supplementary safeguards as applicable. Details relevant to your data are available on request.
Your rights
Subject to legal conditions, you may request access, correction, deletion, restriction, portability or objection. You may withdraw consent and lodge a complaint with a competent data protection supervisory authority, including the Hamburg Commissioner for Data Protection and Freedom of Information.
Security and required information
We apply proportionate access controls, device protection and retention procedures. No internet transmission is risk-free. Information marked as required in the contact form is necessary for a useful response; you need not provide sensitive personal or financial account data.
Cookies and updates
Our cookie notice explains browser storage. We update this notice when our processing changes and show the revision date above.